We think that organisations within the care sector face some of the most challenging circumstances when it comes to HR and employment matters, for example:

 

• Large spans of management control - often there are relatively

       few managers compared to operational staff and therefore

       managers tend to be involved in all aspects of the business and

       it's difficult to deal with everything

​

• Recruitment challenges - high staff turnover and tight margins

       can mean that unskilled staff are the only options, and is a 

       recipe for stress at any time

​

• Regulatory requirements - HR and employment processes

       must support the operational priority of demonstrably meeting

       regulatory requirements.  These requirements and standards

       come from a variety of sources too, such as local council

       commissioning teams or national bodies such as the Care

       Quality Commission (CQC).  The media are also frequently commenting on the sector's performance. 

​

We don’t pretend to fully grasp all the challenges that care sector organisations face, but we do have a desire to provide support where we can.  To get things started, we’ve prepared a free white paper providing ideas on how effective recruitment, selection and induction can have a positive impact, with special consideration of the CQC essential standards 12-14 (suitability of staffing). 

 

​